Tools & Technology, Research Design Chris Burnage Tools & Technology, Research Design Chris Burnage

Coordinating global cities research: Knowsi case study

“We haven’t met yet. Do you trust me?”

This is the dilemma that any researcher faces at the outset of their recruiting process — to find people who are willing to share their stories, experiences, frustrations, and victories with a total stranger. The secret to building trust often comes down to explaining in person while performing the interview — creating a rapport with the research participant and listening deeply and critically to their stories.

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